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RETURNS &
EXCHANGES

We offer free & easy 30-day returns or 90-day
exchanges
from the date your order ships.

FREE RETURNS AT A STORE OR BY MAIL

BRING TO A STORE

Bring your items and packing slip or order confirmation to a store. Find any store associate for assistance. Returns are processed in 10-14 business days and refunds are expected 5-7 business days after processing.

FIND A STORE

SEND BY MAIL

Start your return online. Ship your items using the prepaid shipping label provided via email. Refunds are expected within 30 days to the original form of payment.

START A RETURN

RETURN POLICY

Banter is proud to offer free and easy returns! If for any reason you are dissatisfied with your purchase, you may return it for a full refund within 30 days of the ship date for the purchase price, excluding shipping, handling, or other additional charges.

EXCHANGE POLICY

If for any reason you are dissatisfied with your purchase, you may exchange it within 90 days of the date your order was shipped.

  • Please note the following return and exchange exceptions:
  • Products must be returned in original condition with boxes, paperwork, and accessories to ensure full credit.
  • Merchandise sized, engraved, or altered in any way after purchase may not be returned or exchanged.
  • Gift receipts may be used for exchanges only or to credit purchaser.
  • Shipping and handling will not be refunded unless you received a damaged, defective, or incorrect item.
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