Banter by Piercing Pagoda has been widely-known as the gold kiosk leader in shopping malls since 1969, offering quality gold and silver jewelry and ear piercing.
Ear piercing is our core business to this today. Our customers have trusted Banter by Piercing Pagoda's ear piercing for generations! Banter by Piercing Pagoda offers free ear piercing to our customers with the purchase of piercing earrings.
In addition to accepting all major credit cards, Banter by Piercing Pagoda purchases can be made with Banter Gift Cards, the Banter Credit Card, Progressive Leasing, Apple Pay, and Google Pay. We also offer our online customers the option of paying with Affirm, PayPal, PayPal Credit, and eGift Cards.
We stands behind every product we sell. If you are not satisfied with your purchase, you may return or exchange the item to us at your local kiosk location or by traceable mail to out Returns Center.
Good for purchases on Banter.com, at Banter by Piercing Pagoda retail stores, or by phone, Banter by Piercing Pagoda gift cards are the perfect gift for any occasion.
Banter.com offers free gift packaging in a beautiful gift box tied with a stylish ribbon. You can also add a personal gift message.
Available at your local kiosk only, with our convenient layaway plan, you can take up to 90 days to pay. There is a $5 layaway cancellation fee except where prohibited by law. This service is not available online.
You can contact us by chat, texting 855-969-5726, or calling 1-800-866-9700. Our Guest Services Contact Center chat and text hours are Monday through Friday, 8:00 AM–12:00 AM ET, Saturday, 10:00 AM–10:00 PM ET, and Sunday, 12PM–9pm ET. Our call hours are Monday through Friday, 9:00 AM–7:00 PM ET, Saturday, 10:00 AM–6:30 PM ET, and closed on Sunday. Our phone representatives are able to assist you with placing an order, tracking an order, or resolving any issues you have with your order.
Banter by Piercing Pagoda® is part of Signet Corporation which operates retail locations throughout the United States, Canada, the United Kingdom, and Puerto Rico under the following brand names: Kay Jewelers, Jared the Galleria Of Jewelers, Earnest Jones, Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, James Allen, Blue Nile, Roxbox and Mappins Jewellers. Banter by Piercing Pagoda also operates under the names Piercing Pagoda®, Banter, TOTALLY PAGODA®, Body by Pagoda®, Plumb Gold, Silver & Gold, Piercing Pagoda +®, and Piercing Pagoda Plus.