Banter.com is proud to offer free and easy returns. If for any reason you are dissatisfied with your purchase, you may return it for a full refund within 30 days of the ship date for the purchase price, excluding shipping, handling, or other additional charges.
Returns can be completed by mail or in a retail store. Learn More.
90 Day Exchange Policy
Banter.com is dedicated to delighting you with your jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may exchange it within 90 days of the date your order was shipped from our distribution center.
Exchanges can be completed in a retail store or you may call our customer service center at 1-800-866-9700 to replace your order.
Please note the following return and exchange exceptions:
- Merchandise sized, engraved, or altered in any way may not be returned for exchange, merchandise credit, or refund.
- Gift receipts may be used for exchanges only or to credit purchaser.
- If you made your purchase using PayPal, Bill-Me-Later, e-Gift Card or the combination of a gift card with a credit card, your items must be returned to the online store. If you did not receive a prepaid UPS label in your package, please contact 1-800-866-9700 and we will provide you with the appropriate label for your return.
- Please note that items purchased at a Banter.com store may NOT be returned by mail to our distribution center.